Don't understand the bad reviews for this hotel, as I had a very pleasant stay in March 14 - 16th 2012. Very friendly staff who spoke good english, both in the reception and in the restaurant. Very good breakfast for Indonesia (could choose American, English or Indonesian breakfast), real big and clean room with air condition. The toilet and bath is outside in a little private 'garden' (with walls around it), was very lovely and gave a special touch to the room! It is under a rooftop so no need to worry about rain... The pool is nice, and the hotel is quiet during night. It takes about 10 minutes to walk to Kuta Beach from the hotel. Had absolutely nothing to complain about.