Stayed 14 nights in a private pool villa. I have stayed at this hotel many times before and will always keep coming back!! From the moment you arrive you are greeted by friendly staff that make you feel very welcomed. The staff are all so helpful and always willing to help, no matter what. The hotel even organised Gluten Free bread for my mum, which was amazing and better then the gluten free bread back here in Perth. The location of the hotel is excellent as you are close to the markets and some amazing restaurants. The villa rooms are very spacious and comfortable ecspecially the king size bed!! Breakfast was always great and the room service food was also delicious, we loved the cheesburgers and the club sandwiches!! This hotel is fantastic and I really can't wait to stay here again!! A very big thank-you to The General Manager Ketut and his wonderful staff for always making our stay at The Kuta Lagoon Resort a wonderful and memorable time in Bali!!