We've stayed here multiple times over the last three months for work and have consistently had enjoyable stays. The staff is friendly, efficient, helpful and their English is excellent. From down comforters and pillows to large flat screen LCD TVs, the Sintesa is a comfortable place to overnight in Manado. The breakfast buffet is a good mix of western and Indonesian with an egg & pancake bar as well. The location is off the main drag and comparatively quiet for being in downtown Manado, yet close enough to the shopping and restaurants. A taxi stand that tells the cabs where to go helps with getting around if you don't speak Indonesian.