ABL Tours and Travel Ltd. -- RoomFinder

GENERAL

The name of this free online hotel reservation services is RoomFinder. RoomFinder is operated by ABL Tours & Travel Ltd. in corporation with hotels throughout Indonesia. All services offered in RoomFinder are legal, including reservation, quoted selling rates on Super Saver, published rates from hotels, transaction via internet, banking or other ways determined by ABL Tours & Travel Ltd. ABL Tours & Travel Ltd. is fully responsible for RoomFinder services. Responsibility is taken for all reservation made via RoomFinder and payment made from and for RoomFinder services. ABL Tours & Travel Ltd. is NOT responsible for the services provided by the hotel chosen by clients. ABL Tours & Travel Ltd. guarantees that you will have the quality of services from the hotels as stated in RoomFinder. The quality of service fully depends on the prestige of the hotel chosen and shall be fully responsible for its services to you, the clients. ABL Ltd. is fully responsible for the identity of any client who participates in RoomFinder and for data which received by ABL Tours & Travel Ltd. Any internet user can benefit from the RoomFinder services by browsing at the database. "Super Saver" consists of room rates of hotels throughout Indonesia. The rates at the Super Saver are those which are sold by ABL Tours & Travel Ltd. to its clients. FAQ (frequently ask questions), a list of the most frequently asked questions together with the answers.

SUPER SAVER RATES

All rates or other services, which are net, non-commissionable, inclusive of tax, service charge, and surcharges (if any), are quoted in US$ (United States Dollar). American Breakfast (ABF) or Continental Breakfast (CBF) and transfers are not included unless otherwise stated in the services. Some Hotels have seasonal surcharges, please read respective Super Saver carefully before making reservation in order to avoid any misunderstanding of the rates. Super Saver rates are applicable only when reservation is made through ABL Tours & Travel Ltd. If you can not find out the Super Saver of the hotel you're looking for, please contact us for more information.

EXCHANGE RATE FLUCTUATIONS

Difference in personal statement balances can occur and are due to the fluctuations with the Indonesian Rupiah and bank processing time. ABL Tours and Travel Ltd. can not hold the responsible for these differences.

PROCEDURE OF RESERVATION

No reservation will be proceed if we don't receive full credit card details. In the event of non-receipt, there will be notification that the reservation is incomplete. You may choose to send either by facsimile or Email. Your reservation will be confirmed within two working days. If the room at your selected hotel is not available at the time, you will be notified by our staff an alternative hotel with similar features will be suggested to you or alternatively your request will be put on waiting list. If your hotel is not on our site, please supply us with details of the hotel and we can follow up for you. Minimum length of stay is required 3 (three) nights. Short notice of reservation will be handled according to room availability of the hotel. However, we shall normally require 14 (fourteen) days in advance. Please be aware on peak season e.g. millenium, reservation must be made far in advance to avoid inconvenience, minimum two months ahead is required.

TERMS OF PAYMENT

Prepayment is required for all hotel charges and additional services. This payment must be made in advance of your trip by credit card, or by telegraphic transfer to the following bank account:

USD Account
Bank International Indonesia
Jl. Udayana No. 1 Denpasar - Bali, Indonesia
Account No. 2.019.80427.2
Swift Code: IBBKIDJA
Beneficiary: I Gede Sanat Kumara

IDR Account
Bank International Indonesia
Jl. Udayana No. 1 Denpasar - Bali, Indonesia
Account No. 2.019.90002.5
Swift Code: IBBKIDJA
Beneficiary: CV. Media Komunikasi Perkasa

We are not responsible for any Bank Fee occurred, this fee should be levied to clients.

Mail Address :
Ayu Bali Lestari (ABL) Tours & Travel Ltd.
Puri Taman Umadui B/21
Jalan Gunung Soputan
Denpasar 80117
Bali -Indonesia

Telephone : (62-361) 731520 (Hunting) --- 24 hours
Facsimile to (62-361) 734379 or (62-361) 735145

CANCELLATION

IN A LOW SEASON PERIOD :
Should your cancellation is made within these following periods; a cancellation fee will be charged over you.

1. Cancellation made within 7 (seven) days prior to the arrival date will be charged 70% fee of the total reservation amount.
2. Cancellation made within 3 (three) days prior to the arrival date will be charged 80% fee of the total reservation amount.
3. No show/ cancellation made on the check in day will be charged 100% of the total reservation amount.

IN A HIGH SEASON PERIOD :
Should your cancellation is made within these following periods; a cancellation fee will be charged over you.

1. Cancellation made within 14 (fourteen) days prior to the arrival date will be charged 70% fee of the total reservation amount.
2. Cancellation made within 7 (seven) days prior to the arrival date will be charged 80% fee of the total reservation amount.
3. No show/ cancellation made on the check in day will be charged 100% of the total reservation amount.

IN A PEAK SEASON PERIOD :
Should your cancellation is made within these following periods; a cancellation fee will be charged over you.

1. Cancellation made within 30 (thirty) days prior to the arrival date will be charged 70% fee of the total reservation amount.
2. Cancellation made within 14 (fourteen) days prior to the arrival date will be charged 90% fee of the total reservation amount.
3. No show/ cancellation made on the check in day will be charged 100% of the total reservation amount.

Once your reservation has been confirmed, we will charge your credit card 14 days in a low season & 30 days in a high & peak season. There will be 5% administration fee if cancellation is made before the above mentioned periods.

NOTE: the above mentioned conditions are inapplicable for reservation made in: Begawan Giri Resort, Pansea Puri Bali, Fours Season Resorts, Aman Resorts & ALL TYPE OF VILLAS.

LIABILITY

ABL Tours & Travel Ltd. in cooperation with associated hotels and other partner business act only as agent for the respective hotels, suppliers and/or contractors who providing accommodations, transportation and services. Under no circumstances shall ABL Tours & Travel be responsible for any loss, expense, damage, claims or injury direct, indirect, consequential or otherwise whatsoever, however caused or incurred whether arising in contract or otherwise in law or equity as a result of rendering of the services or hotels described including, without restricting the generality of the foregoing, as a result of any delay(s), substitution(s), rescheduling(s), overbooking, other inconveniences to the client, through acts of default of any company or person engaged in carrying out arrangements, or by reason of military action, acts of war, national disturbances, revolution or acts of God, or by any other act not within the control of ABL Tours & Travel Ltd., or by any agents, employees, subcontractors, servants or third parties whatsoever supplying any of the services or hotel herein. If any hotels and/or services are substituted, ABL Tours & Travel Ltd. at all times will act in good faith and use its best efforts to substitute with accommodations and/or services of a type comparable to those originally contracted. ABL Tours & Travel Ltd. in their sole and unfettered discretion reserves the right to refuse or discontinue service to any person(s) and/or to rescind and contract for accommodations or services.