Just got back from Angsana Bintan. We had a great time there and experienced first-hand the service that the reviewers here raved about. From Bellboys, housekeepers right upto managers, all were genuine in their smiles and took pride in their work. I misplaced my spectacle pouch there and were touched by the efforts made by the staff to locate it. The staff there are the gems. Wiwik from Lotus Cafe remembered our names and drink preference. I tried Power Back massage at Angsana SPA. It was heavenly. The best I ever had. Novi is a great Masseuse. She is very attentive to me and knowledgeable. I would like to thank Illias and his fabulous team for making our stay so memorable. We will be back !