Great Place, Good Location

Reviewed March 5, 2012

We had stayed here previously and decided to return. Check-in was awkward as although we had booked online in October 2011, mentioning we would arrive slightly early, Madame on reception had nothing ready for us. We happily went for a long lunch at Lotus Lane Restaurant down the road and returned at 3pm to find our bags still sitting in reception and front desk staff apparently busy. We expected a great room as they had taken 5 months preparing it for us :) We had to wait again for 'the boy' (as all the staff called him) to collect our cases and show us to a room which although OK was a bit dark inside. It was not the deluxe room with a view I believed I had booked and paid for. 5 minutes later we were shown to another perfectly lovely much better airy room with a private balcony & great garden view. After this everything was fine and everything went uphill - the room staff were very polite, considerate and cheerful. Here I have to mention Made our housekeeper who WOWED us with his amazing towel sculptures. We also had a good massage in the salon down by the pool, loved the secluded pool. Breakfast was also good and generous - a la carte sometimes & buffet others. Good coffee. Great location on the main street - a short walk downhill to visit the monkeys & uphill to visit the market / temples. Gazillions of shops, restauarants, cafes nearby. Yes I would go back there again, as it is a lovely place with a great garden and overall we appreciated and enjoyed the ambience and hospitality.