We had some troubles with another booking agent but nonetheless the staff was very accommodating and made our travels that much more enjoyable. The location is further off the busy streets. If you don't like the bustling of cars honking and bikes zooming pass, you would enjoy this place. Its near Pandewa beach and a real welcoming retreat. The villas are beautiful. Its really big and spacious and has a nice private pool and sun deck to enjoy. Its like staying in a big house/ a holiday home. Food is nice and staff are ready to help. Me and my wife welcome the greens around. The spa was also really relaxing and a nice treat to a tiring day. Jimmy really helped us out. Thanks!