We come to Bali many times each year. On a visit Last year i heard some people talking about the place they were saying. I remembered the name and went o see it last September. Facilities looked nice and the staff were very professional and friendly. So Puri Hiromi it was. All our dealings with Puri Hiromi were stress free and nothing was too much trouble. We had the back units and stayed there with friends. It looked like we were the only ones staying there and service was excellent. The accommodation was very good but a couple of things you need to know. There really is no Wi Fi , there are only 4 english speaking channels on the tv and the shower takes sometime to get used to( shower over the bath). We did not have breakfast as we were in such a great location that we could eat out each morning. We did also choose to eat in on a couple of occasions and bought our own food from the local supermarket. The facilities in the hotel ( I like to call it an apartment) were quite good. I think with a few tweaks here and there it will be one of the places to stay. Location is excellent as are the staff. Very much enjoyed our stay.