My family first found Gunung Merta on our trip to Bali to celebrate our son's 2nd birthday. Balinese love children and the owners and staff at Gunung Merta are no exception. They treated our son like their own and he came to love them over the years that we visited. He is now 23 and we still talk about the good times we had there.
The hotel is part of the family compound and has beautiful grounds, friendly staff and delicous food.
We were able to work with them to arrange transportation to and from the airport (including having a car pick us up from Denpasar Airport on many occasions)
The rooms are comfortable, clean and you can have breakfast on your veranda overlooking the river or downstairs in the gardens, depending on your mood. We always enjoyed the fresh fruit smoothies, fried rice (Indonesian breakfast) topped with a delicious egg and kopi or tea.
We liked that this is not in the middle of the hustle and bussle of the center of town but still convenient to walk or bike ride to the market, to the restaurants, etc.
No question or request was ever a problem. I would happily return there again on future trips to Bali - and can say that we stayed there over the years for many many visits - including a month long trip about 17 years ago - with the most recent visit being about 5 years ago. Everytime we came back we were welcomed and the accomodation and service was always as good if not better than the last time. How often does that happen. This is not a five star accomodation but the service and hospitality is ten star.
Stayed December 2010, traveled with family