The Jayakarta Suites Komodo-Flores 3.5 of 5 stars 182 Reviews #6 of 14 Hotels in Labuan Bajo

'Good Hotel for a Short Layover”

Reviewed January 29, 2016

Other than as a jumping-off point for a Komodo boat trip, the Labuan Bajo area has little for travelers to explore, whether your interest lies in nature, culture, or a more modern pursuit like shopping. As such, there aren't too many options in Labuan Bajo for a first-class accommodation, and the Jayakarta is probably as good a choice as any other '4-star' hotels in the area. While the Jayakarta is a 'beachfront' hotel, the black-sand beach is covered with a thick layer of mud and decomposing leaves and grass, thus undermining any efforts to turn the hotel into a resort and a destination unto itself.

The room we had was a standard room with 2 twin beds. It is a clean, air-conditioned room, with huge windows facing the ocean. The bathroom could use some improvement: slow drainage in the shower, and the vanity is way too low--think slightly-above-the-knee counter height. The builder must have thought the top of the vessel sink should sit at where the counter height should be!

The staff members are uniformly friendly and pleasant. The service quality is also good if a bit on the 'frugal' side. Instead of charging us Rp.25,000 (about USD 2.00) for two 1.5-liter bottles of water--a very small amount, really--why not include that in the overall rate already and offer the water for 'free'? It would have given a much better impression of the service. Why not give out two room keys when there are two people in the room? Again, it gives the impression that the hotel is trying to save pennies by minimizing the cost of replacing unreturned keys.

Buffet breakfast is included in the rate. The food, overall, is good, although the fresh fruits were disappointing--bland and tasteless. The fruits that we had during our 3-day boat trip were much much better, and the hotel should ask the boat crew where to get the fruits!

Love the antique furniture in the lobby! I wish I could take some home.

Stayed January 2016, traveled as a couple