It was the combination of privacy, people, and peace that made our stay at the Alila Soori so memorable.
The staff are genuine in their desire to satisfy any request and worked to get to know our preferences. Take the time to answer the pre-arrival questionnaire, it was clear that not only had it been reviewed, but that the Host had worked in advance to create experiences based on it. Beyond the pre-loaded AppleTV and collection of books and magazines, it felt as though the entire hotel knew who we were, where we came from, and what our favourite foods were.
The villas are designed for privacy and romance. Each night, we returned from dinner to a candlelit villa and it was the perfect way to finish each evening. We opted for the ocean view villa and are glad we did. These were definitely much more private than the lower beach villas and got far more sun.
The spa treatments and excursion options are well designed and well executed. Not wanting to leave the hotel for an entire day, we were able to create our own shorter journey to a few key spots. Our guide was truly remarkable. The spa treatments were excellent, the Balinese massages were fantastic, and the ginger lemongrass tea was a real treat!
The food did not disappoint. Though there are only two restaurants, the menus are built to ensure plenty of options for a week long stay. The highlight is breakfast, designed as a tasting menu you are encouraged to just keep ordering. If breakfast isn't included in your package, add it.
Another thing to consider is to add the visa/customs processing and transportation package, it makes the arrival and departure much, much easier.
You won't be disappointed.