We were in Bali for a wedding so decided to stay at the Kunja for the 4 nights we'd be in Bali. Everything from the airport pick up (cool face towels and fresh water were a very nice touch) to dropping us off in the buggy around Seminyak when we went out for a wander were extremely thoughtful. The staff are lovely, though as you'd expect English abilities varied. All the staff were incredibly courteous and professional though, even helping arrange last minute laundry only 4hrs before the wedding. At $400USD (+ taxes) it's not a cheap holiday, but the grounds and facilities are truly wonderful (12ft walls around your villa keep much of the noise and bother out) I'd certainly recommend the Kunja!