I booked a 3 days 2 nights stay at Harris Waterfront Resort via Agoda.It was a advanced birthday celebration for my hubby. I am a very long-winded person.Emailed to and fro with Harris staff eg.Uli ,Tiar & Linda.(Cant remember the manager's name).I requested for a room decoration with balloons and flowers (although there is no balloons found in our room).But overall,the decoration is splendid!! Just to make sure the decoration is in the room when we checked in the hotel.And the staff always reply me very promptly and they are very patient. :) After 10 mins of checking in,Harris staff knocked on our door and they played a trick on my hubby saying there is a problem with his passport and the immigration is looking for him.He also requested to take a look at my hubby's passport. My hubby kinda believe it!! He was damn worried!! But den!!suddenly,they started to sing the birthday song and a lady staff walked in with a complimentary cake. We loved it a lot!! Room was clean , staff are friendly n cheerful!! Only one thing is about the location.Which is too far away from Nagoya....take about 30 mins to reach... But overall,we enjoyed this trip and we will definitely stay in Harris again in our next visit!! We will try out the Cabana room next time!! Thumbs up to all HARRIS Staff!!!!!!!!!!!!!!! Keep it up!!!