GENERAL

The name of this free online hotel reservation services is RoomFinder. RoomFinder is operated by ABL Tours & Travel Ltd. in corporation with hotels throughout Indonesia. All services offered in RoomFinder are legal, including reservation, quoted selling rates on Super Saver, published rates from hotels, transaction via internet, banking or other ways determined by ABL Tours & Travel Ltd. ABL Tours & Travel Ltd. is fully responsible for RoomFinder services. Responsibility is taken for all reservation made via RoomFinder and payment made from and for RoomFinder services. ABL Tours & Travel Ltd. is NOT responsible for the services provided by the hotel chosen by clients.

ABL Tours & Travel Ltd. guarantees that you will have the quality of services from the hotels as stated in RoomFinder. The quality of service fully depends on the prestige of the hotel chosen and shall be fully responsible for its services to you, the clients. ABL Ltd. is fully responsible for the identity of any client who participates in RoomFinder and for data which received by ABL Tours & Travel Ltd. Any internet user can benefit from the RoomFinder services by browsing at the database. "Super Saver" consists of room rates of hotels throughout Indonesia. The rates at the Super Saver are those which are sold by ABL Tours & Travel Ltd. to its clients. FAQ (frequently ask questions), a list of the most frequently asked questions together with the answers.

SUPER SAVER RATES

All rates or other services, which are net, non-commissionable, inclusive of tax, service  charge, and surcharges (if any), are quoted in US$ (United States Dollar). American Breakfast (ABF) or Continental Breakfast (CBF) and transfers are not included unless otherwise stated in the services. Some Hotels have seasonal surcharges, please read respective Super Saver carefully before making reservation in order to avoid any misunderstanding of the rates. Super Saver rates are applicable only when reservation is made through ABL Tours & Travel Ltd. If you can not find out the Super Saver of the hotel you're looking for, please contact us for more information.

EXCHANGE RATE FLUCTUATIONS

Difference in personal statement balances can occur and are due to the fluctuations with the Indonesian Rupiah and bank processing time. ABL Tours and Travel Ltd. can not hold the responsible for these differences.

PROCEDURE OF RESERVATION

No reservation will be proceed if we don't receive full credit card details. In the event of non-receipt, there will be notification that the reservation is incomplete. You may choose to send either by facsimile or Email. Your reservation will be confirmed within two working days. If the room at your selected hotel is not available at the time, you will be notified by our staff an alternative hotel with similar features will be suggested to you or alternatively your request will be put on waiting list.

If your hotel is not on our site, please supply us with details of the hotel and we can follow up for you. Minimum length of stay is required 3 (three) nights. Short notice of reservation will be handled according to room availability of the hotel. However, we shall normally require 14 (fourteen) days in advance. Please be aware on peak season e.g. millennium, reservation must be made far in advance to avoid inconvenience, minimum two months ahead is required.

PRO FORMA INVOICE

After having confirmed your reservation, break down of pro forma invoice is clearly stated and sent to you. All transaction will be converted into Rupiah and the exchange rate is based on the day of transaction.

TERMS OF PAYMENT

Prepayment is required for all hotel charges and additional services. This payment must be made in advance of your trip by credit card, or by telegraphic transfer to the following bank account:

USD Account Bank International Indonesia Jl. Udayana No. 1 Denpasar - Bali, Indonesia Account No. 2.019.80427.2 Swift Code: IBBKIDJA Beneficiary: I Gede Sanat Kumara

IDR Account Bank International Indonesia Jl. Udayana No. 1 Denpasar - Bali, Indonesia Account No. 2.019.90002.5 Swift Code: IBBKIDJA Beneficiary: CV. Media Komunikasi Perkasa

We are not responsible for any Bank Fee occurred, this fee should be levied to clients.

Mail Address :
Ayu Bali Lestari (ABL) Tours & Travel Ltd.
Puri Taman Umadui B/21
Jalan Gunung Soputan
Denpasar 80117
Bali -Indonesia

Telephone : (62-361) 731520 (Hunting) --- 24 hours
Facsimile to (62-361) 734379 or 735145

CREDIT CARD STATEMENT

All purchase will appear on credit card statement under the name of ABL TOURS & TRAVEL as the owner of http://baliwww.com.

CONFIRMATION NUMBER

A notification of confirmation slip will be sent to you after payment has been done. Please print this confirmation slip and bring together with you and show to the receptionist of the hotel upon check in. Original voucher is directly sent by ABL Tours & Travel to the respective hotel. Only service(s) stated on the confirmation slip will be on ABL Tours & Travel’s account and other expenses is on your personal account.

CANCELLATION

No refund will be made if the cancellation is done within 14 (fourteen) days prior to arrival at a low season and 30 (thirty) days at a peak/high season. No refund is also applicable for any unused confirm reservation or even "no show".

COMMUNICATION

As we communicate mostly through email, please make sure your email is correct or in case we need your telephone or facsimile as communication is not always reliable, please supply us.

LIABILITY

ABL Tours & Travel Ltd. in cooperation with associated hotels and other partner business act only as agent  for the respective hotels, suppliers and/or contractors who providing accommodations, transportation and services. Under no circumstances shall ABL Tours & Travel be responsible for any loss, expense, damage, claims or injury direct, indirect, consequential or otherwise whatsoever, however caused or incurred whether arising in contract or otherwise in law or equity as a result of rendering of the services or hotels described including, without restricting the generality of the foregoing, as a result of any delay(s), substitution(s), rescheduling(s), overbooking, other inconveniences to the client, through acts of default of any company or person engaged in carrying out arrangements, or by reason of military action, acts of war, national disturbances, revolution or acts of God, or by any other act not within the control of ABL Tours & Travel Ltd., or by any agents, employees, subcontractors, servants or third parties whatsoever supplying any of the services or hotel herein.

If any hotels and/or services are substituted, ABL Tours & Travel Ltd. at all times will act in good faith and use its best efforts to substitute with accommodations and/or services of a type comparable to those originally contracted. ABL Tours & Travel Ltd. in their sole and unfettered discretion reserves the right to refuse or discontinue service to any person(s) and/or to rescind and contract for accommodations or services.