TERMS AND CONDITIONS
Copyright © 1998. ABL Tours & Travel Ltd.

GENERAL
The name of this free online tour reservation services is Tour Planner. The Tour Planner is operated by ABL Tours & Travel Ltd. in corporation with his business partners throughout Indonesia and beyond.
All services offered in Tour Planner are legal, including reservation, quoted selling rates on Special Offer, published rates from hotels, transaction via internet, banking or other ways determined by ABL Tours & Travel Ltd.
ABL Tours & Travel Ltd. is fully responsible for Tour Planner services. Responsibility is taken for all reservation made via Tour Planner and payment made from and for Tour Planner services.
In its operation, ABL Tours & Travel Ltd. works together with his business partners in order to serve his clients optimally. ABL Tours & Travel Ltd. is NOT responsible for the services and or tour(s)  which its operation is being overhandled by other agent(s). ABL Tours & Travel Ltd. guarantees that you will have the quality of services from his business partners (for any product or services offering in Tour Planner) who are taking apart in serving you. The quality of service fully depends on the prestige of the hotel chosen and shall be fully responsible for its services to you, the clients. ABL Tours & Travel Ltd. is fully responsible for the identity of any client who participates in Tour Planner and for data which received by ABL Tours & Travel Ltd. Any internet user can benefit from the Tour Planner services by browsing at the database. "Special Offer" consists of the rate of tour (and metioned services package) Indonesia. The rates at the Special Rates are those which are sold by ABL Tours & Travel Ltd. to its clients. FAQs (frequently asked questions), a list of the most frequently asked questions together with the answers.

SPECIAL OFFER RATES
All rates or other services, which are net, non-commissionable, inclusive of tax, service charge, and
surcharges (if any), are quoted in US$ (United States Dollar).
Please note that Special Offer Rates is valid for RoomFinder and or Access Bali Villas users only. If you can not find out the Special Rates of the tour package you're looking for, please contact us for more information.

EXCHANGE RATE FLUCTUATIONS
Difference in personal statement balances can occur and are due to the fluctuations with the Indonesian
Rupiah and bank processing time. ABL Tours & Travel Ltd. can not hold the responsible for these
differences.

PROCEDURE OF RESERVATION
No reservation will be proceed if we don't receive full credit card details. In the event of non-receipt,
there will be notification that the reservation is incomplete. You may choose to send either by facsimile or Email. Your reservation will be confirmed within two working days.
If the tour package you selected is not available at the time, you will be notified by our staff and some alternative tour packages with similar features will be suggested to you or alternatively your request will be put on our waiting list. If you would like to have a special tour that is not listed in our products listing, please use our inquiry form to tell whatever you want to. Don't forget to describe it in details. Please consult to our tour operator(s) there is an inconvenience thing for you.

PRO FORMA INVOICE
After having confirmed your reservation, break down of pro forma invoice is clearly stated and sent to
you. All transaction will be converted into Rupiah and the exchange rate is based on the day of
transaction.

TERMS OF PAYMENT
Payment for tour package charge or additional services will be debited to your credit card at the latest 3 (three) days prior to the day of tour application. We require you to send your copy front & back credit card & valid passport to ABL Tours & Travel Ltd. either by mail or facsimile to (62-361) 734379 or (62-361) 755161 and only accept AMEX, VISA, MASTER CARD, DINNERS CLUB and JCB.

Mail Address :
Ayu Bali Lestari (ABL) Tours & Travel Ltd.
Puri Taman Umadui B/21
Jalan Gunung Soputan
Denpasar 80117
Bali -Indonesia

Telephone : (62-361) 731520, 735062 (24 hours)
Facsimile  : (62-361) 734379
Email : abltravel@baliwww.com

CONFIRMATION NUMBER
A notification of confirmation number will be sent to you after payment has been done. Please print this
confirmation number and bring together with you and show it to our officer upon your tour execution.
Only service(s) stated on the voucher will be on ABL Tours & Travel Ltd.’s account and other expenses is on your personal account.

CANCELLATION
No refund will be made if the cancellation is done within 3 (three) days prior to arrival. No refund is also applicable for any unused confirm reservation or even "no show".


COMMUNICATION
As we communicate mostly through email, please make sure your email is correct or in case we need your telephone or facsimile as communication is not always reliable, please supply us.


LIABILITY
ABL Tours & Travel Ltd. in cooperation with associated hotels and other partner business act only as
agent for the respective hotels, suppliers and/or contractors who providing accommodations, transportation and services. Under no circumstances shall ABL Tours & Travel Ltd. be responsible for any loss, expense, damage, claims or injury direct, indirect, consequential or otherwise whatsoever, however caused or incurred whether arising in contract or otherwise in law or equity as a result of rendering of the services or hotels described including, without restricting the generality of the foregoing, as a result of any delay(s), substitution(s), rescheduling(s), overbooking, other inconveniences to the client, through acts of default of any company or person engaged in carrying out arrangements, or by reason of military action, acts of war, national disturbances, revolution or acts of God, or by any other act not within the control of ABL Tours & Travel Ltd., or by any agents, employees, subcontractors, servants or third parties whatsoever supplying any of the services or hotel herein. If any hotels and/or services are substituted, ABL Tours & Travel Ltd. at all times will act in good faith and use its best efforts to substitute with accommodations and/or services of a type comparable to those originally contracted. ABL Tours & Travel Ltd. in their sole and unfettered discretion reserves the right to refuse or discontinue service to any person(s) and/or to rescind and contract for accommodations or services.

    ==================== END OF TERMS AND CONDITIONS =======================

Click back button to see previous page